Shipping Policy

At AscendMinds, we are committed to delivering your orders quickly and safely. Please review the following guidelines:

1. Processing Time

   • Orders are typically processed within 1–3 business days.

   • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Timeframes

   • Standard shipping within the United States usually takes 5–10 business days.

   • Expedited shipping options are available at checkout.

   • International shipping times vary by destination and customs procedures.

3. Shipping Costs

   • Shipping costs are calculated at checkout based on your location and selected shipping method.

   • Free shipping promotions may apply to qualifying orders as specified on the website.

4. Order Tracking

   • Once your order ships, you will receive a confirmation email with a tracking number.

   • Tracking updates may take up to 24 hours to appear.

5. Lost or Damaged Packages

   • AscendMinds is not responsible for packages lost or damaged due to incorrect addresses provided by the customer.

   • If your package arrives damaged, please contact us immediately so we can assist you.

6. Address Changes

   • To change your shipping address, please contact us as soon as possible.

   • We cannot guarantee changes after an order has been processed or shipped.